Requirements:
- Provision of telecom technicians and radio operators for Total’s North Sea assets
- Outsourced telecom support to supplement existing Total telecoms team
- Dedicated telecom support staff required for St. Fergus Gas Terminal
Challenges:
- Contract staff required to integrate with existing Total team
- High-quality personnel required to minimize disruption
- Documentation on telecom systems out of date and no planned maintenance routines in place
Harris CapRock Solution:
- Provision of experienced offshore and onshore personnel
- Dedicated onshore Service Delivery Manager (SDM) based at Total Aberdeen office
- Telecom maintenance routines integrated into existing Total systems.
° Monthly reports provided and equipment maintained and supported to a very high quality
