Since 2003, as part of the systems integration and professional services capabilities, the government team at Harris CapRock has provided all facets of operations and maintenance (O&M) support to the U.S. Army’s Fort Buckner and Torii Station teleport in Okinawa, Japan. The Okinawa teleports serve as the gateway for deployed military groups in the Pacific and Indian Ocean theaters.
Requirements:
- O&M; of the Fort Buckner DSCS, EHF, UHF, and the C and Ku-band systems at Torii Station
- O&M; of test, measurement, and diagnostic equipment (TMDE)
- 24/7 shift operations
- Support of satellite terminal equipment
- Training for both contractor and government personnel
- Cleared personnel
Fort Buckner, “Hub of the Pacific”
Challenges:
- Support global operations and diverse missions
- Diverse teleport services and technologies
- Diverse user community
- Seamless integration of contractor and military support operations
Harris CapRock Solution:
- Harris CapRock provides a team of 24 experienced Communications O&M technicians and
one highly qualified Site Manager to augment the existing staff
- Harris CapRock staff provide all skill sets required for 24/7 O&M of the facility achieving
99.99% uptimes
- Established a comprehensive, proactive quality control program to cover all aspects of the
Torii Station/Ft. Buckner Teleport O&M contract performance
