Customer Solution Spotlight — Digital Signage
Companies operating dispersed sites around the globe are challenged when it comes to communicating with remote personnel. As mission partners to our customers in far flung locations around the globe, we understand the need for an efficient solution that enables customers to reach even the most isolated employees. Everyday communications we take for granted in the corporate office – like receiving benefits updates and staying up-to-date on safety notices – can prove quite challenging to share with employees when they are stationed at military camps, drilling rigs, vessels or other remote sites.
With the right content distribution system, companies can leverage digital signage to provide up-to-date, meaningful information to employees all around the world, regardless of their location. Harris CapRock recognizes that customers can obtain significant bottom-line results when they can address communications challenges through digital signage.
QHSE (Quality, Health, Safety & the Environment)
The welfare and safety of employees is of paramount importance in executing successful missions. By ensuring employees have the training and knowledge they need to operate safely, safety records and goals can be achieved. Common areas that can be communicated include:
- Safety alerts and flashes
- Live weather maps
- Escalation procedures and contacts
- Policy updates and changes
Employee Morale and Entertainment
The ability to participate in training and recreational activities is highly valued by remote personnel. Improving access to these amenities can significantly increase morale and on-the-job satisfaction and include areas such as:
- Distance training
- Employee recognition
- Community events
- Recreational schedules
Field Operations
When working at remote sites, personnel are oftentimes not seated in front of a computer to monitor the critical real-time information they need to perform their jobs successfully. By providing an up-to-date channel to receive real-time information that impacts job performance and direction, employees are more likely to perform their duties well. Real-time information on the following can be proactively distributed:
- Transportation schedules
- Meeting times and plans
- Live video feeds of work-in-progress
- Key announcements
InfoCaster™, Harris CapRock’s digital signage solution, allows companies to extend their communications reach regardless of employees’ locations. Critical communications can reach personnel on all shifts, within all levels of the organization and across any site type.
The InfoCaster™ allows communications to be easily created, scheduled and managed via a simple to use interface and advanced graphics result in a professional look and feel. It also makes content distribution flexible as it’s network agnostic and content can be scheduled, stored & forwarded or live.
Harris CapRock provides the solution as either a fully managed service or turnkey ownership. The fully managed solution is hosted, supported and monitored by Harris CapRock and all equipment and content creation services can be included. The turnkey ownership option enables customers to purchase the equipment and software and host the service in their respective data centers. In both options, Harris CapRock can provide installation, field service, warranty assistance and tiered levels of support.
Today over 5,000 customers rely on the InfoCaster™ to communicate with employees and customers around the globe including Pfizer, Boeing, Johnson & Johnson, John Deere and other market leaders. To learn how Harris CapRock can solve your challenges with communicating with your remote workforce, contact lowell.youngblood@harris.com.
Content examples for Harris CapRock’s InfoCaster™ solution: