AssuredCare™ Mobile App for iPhone® and iPad®
AssuredCare™, Harris CapRock’s comprehensive customer support and network management program, already provides real-time visibility into your communications. Now we’ve extended that visibility and conveniently placed it at your fingertips through our recently launched AssuredCare iPhone/iPad application.
The new app gives you access to our best-in-class customer portal on your mobile device. With access to ticket data, customer support contact information and service availability statistics, you have all the essential elements of the portal accessible on your mobile device.
Features include:
- Ability to view information on Harris CapRock-provided services
- Near-real-time event/alarm indicator
- Ticket information and updates from Harris CapRock's support team
- Ability to update incident tickets
- 1-, 7-, 30- and 365-day raw service availability statistics
Customers who already have access to the AssuredCare portal can request a free mobile account and will have their request processed within seven working days. To learn more, or to access a link to download the free app, visit http://www.harriscaprock.com/assuredcare_app.php
Harris CapRock announced the launch of AssuredCare last year. The program combines highly trained customer service personnel, extensive support infrastructure, proactive monitoring systems and a best-in-class customer portal. AssuredCare guarantees that Harris CapRock’s multi-disciplined engineers answer and handle your calls from end-to-end. From headquarters and corporate offices to remote end-users, you can rest assured that any communications issues will be resolved quickly and efficiently so you can stay focused on your core mission.
Download the AssuredCare app for free today.
